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Tom Lathrop
Tech ID#: 4
Reviews: 417
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 417 reviews, averaging:

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Review:

The technician, Tom Lathrop, was on time, friendly, knowledgeable, and professional. He completed the job in less than an hour at a very reasonable cost.
Harvey Bialy
Tom Lathrop Service Provided:
Garage Door Opener Repair
Technician:
Review:

Fast service and very affordable.
Craig Balkin
Tom Lathrop Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service!
Ryan Murgel
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
Review:

I've had them out twice now, once to fix a broken spring and this latest one to replace the opener. They are fast, do great work at a fair price. I remarked to the technician how much I appreciated his work as not everyone I have do work on my house seems to care. These guys will do you right.
Chris B.
Tom Lathrop Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Super service. Called about a broken spring and the repairs were completed within 5 hours of the call! Only took 30 minutes to replace the spring and install new bearings.
Larry Tieman
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Repairman: honest, professional, thorough. Repair: well done. Thorough. Reasonable cost
Deborah Benson
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast and efficient work, everything is fine
Anatoli Levchin
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
Review:

Call on a Monday and was told a Technician could be out the next day. Our appointment was scheduled in the time frame of 4-6pm. Tom Lathrop our tech. called at 1:45 said he could do it at 2. Came right away and did a great job. Very informative and getting the job done right. We are so happy that our garage door is working properly like it should when he was done. Great Job Precision!!
Edwina & david Howard
Tom Lathrop Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

I called Precision when my garage door wouldn't open on Saturday morning. They were able to provide a repair window that was within 2 hours of my call. On the phone they asked if an earlier time came available would that be acceptable and I let them know it would be. Within 20 minutes I received a call from Tom stating he could be at my house within 10 minutes. Tom arrived promptly and finished the replacement of the spring and bearings quickly allowing me to get on with my day.
Kristi
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick service and a job done absolutely perfect.
Tom Geukens
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tom arrived within the window he stated. He saw the problem with the garage door and repaired it very quickly.
Alyson Schineller
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
Review:

I called webnesday mourning the appointment was for 8:00 am Thursday. Bill called about noon. To make this a short story short Tom came out about 2:45 and had my door repaired and working. Before he started he give me a price on replacing both springs I said Ok. When he got it apart you could see wear on the shaft it needed bearings. He installed two springs and bearings adjusted & lubed everything works great. All done same day Great Service. You could see Tom had experience knew what he was doing
Dale Hobbs
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I have used Precision 3 times and they have always done what the said they would do at the time they said they would do it. I am very please with their service.
Jay Hott
Tom Lathrop Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician was prompt and professional and efficient. Tom Gave me information i needed. 2 points of concern. He did not wear ar ask if booties needed to be worn while in my home. This is becoming the industry standard now. Also while having to use my front door. While he was going in and out he kept leaving the front door open.
Brent Marceca
A Response from: Ben

Brent, Thank you for the feedback. We will address your concerns with our technicians in regards to entering the home, wearing booties and making sure to close the door after entering and exiting. Please do not hesitate to contact us with future garage door and opener problems. Best regards, Bill

Tom Lathrop Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We woke up this morning to a broken garage door spring. I called Precision Garage Door at 8:52 and made an appointment for a technician to come out between 10 and noon, with the caveat that if the tech could get here earlier that would be great too. Tom called me at 9:10 a.m. saying he would be here between 9:30 and 9:45. He showed up at 9:40 and not even an hour later, the door is fixed plus he replaced some parts that were either recalled or damaged. Tom was pleasant, professional and informative, and the price was VERY reasonable. I am beyond impressed with Precision's expertise and customer service!! I wholeheartedly recommend this company. Thank you so much!
Lara Mitchell
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Tom came promptly, and he was quickly able to fix our malfunctioning garage door. He was very professional. I would recommend Precision Garage Doors to anyone.
Aracely Wojdyla
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
Review:

Your Tech was Awesome!!! Would highly recommend your Co.
Debra Devan
Tom Lathrop Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Tom was very prompt and fixed the issue quickly and gave further advise to prevent other issues with the garage door in the future.
Leon Pommer
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
Review:

5 Star Rating. Quick response time. Service Technician arrived within 2 hours after I called the office to have a new garage door opener installed. Professional, courteous technician. I have always been happy with the service received from Precision Door.
Melinda H
Tom Lathrop Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We have had to call a number of times with different issues. You always met your commitments both on time and repair. We are very satisfied with your service and your employees are "top notch." Sincerely, Robert Picker
Robert Picker
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
Review:

Precision was professional, responded promptly and did the job efficiently and affordably. A Great Company!!
Ralph Patrick
Tom Lathrop Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Tom was my technician and he quickly and accurately assessed what needed to be fixed. He completed the task in a clean and timely manner and was a pleasure to work with.
Wes C.
Tom Lathrop Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

On time, called ahead. Efficient worker and friendly.
Vaughn Beckham
Tom Lathrop Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Tom got our 20 year old door working like new
Anna Brophy
Tom Lathrop Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Excellent and quick service on a broken Torsion Spring.
Milena Aguirre
Tom Lathrop Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We got a new garage door operator today! Tom from Precision was super helpful, and I felt confident that making the investment to get a new door was the right thing. Tom is always on time and friendly, making the transaction pleasant. They gave me an appointment the next day, and could have one that same day if i were free.
Alison Picher
Tom Lathrop Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Replaced our garage door quickly and for a great price. When the door needed a little adjustment, Precision came out right away and did the job. We won't call anyone else!
Marc & Wendy Lozano
Tom Lathrop Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent, courteous service. Garage door springs r/r & new opener installed within a few hours of initial request for service.
Ted Abernethy
Tom Lathrop Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Garage door opener repaired/adjusted fast and professionally. Service technician arrived punctually. Thank you!
Gregory Malanowski
Tom Lathrop Service Provided:
Garage Door Opener Repair
Technician:
Review:

Same day service! Arrived on time. Work was completed quickly and price was very fair.
L Schott
Tom Lathrop Service Provided:
Garage Door Repair
Technician:
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