Read what people are saying
about Precision Garage Door in:
Castle Rock, CO
Precision Garage Door of Coloradohas received 141 reviews, averaging 4.91 Stars:
Castle Rock, CO
Castle Rock, CO
Very nice technician, knowledgeable, and completed job quickly. Will definitely use Precision again for any service needed.
- Claudia Mead
Castle Rock, CO
Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.
- Mike Moseley
Castle Rock, CO
This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.
- Diane Burroughs
Castle Rock, CO
I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.
- Paul & denise Inman
Castle Rock, CO
Needed a quick fix and you guys came thru!!!!
- Don Putnam
Castle Rock, CO
Great service and products. Have used them twice.
- Mark Rousseau
Product:
Castle Rock, CO
Very good service. Appointment was set very soon after we called with a door that wouldn't open. Technician was an experienced pro. 5 Stars all the way!
- Steve & kathryn Simpson
Product:
Castle Rock, CO
I called Precision because my garage door stopped working. I was told that my spring needed to be replaced and it would cost $900! I asked if that was the lowest price he could give me as I've been a loyal customer and he said yes. I told him to go ahead and fix it and then I checked with another garage for repai company who said they would charge $375. I asked the technician and he got angry and said it's not the same spring and charged me $150 for labor when I told him O want going to pay $900. Be warned and die your due diligence or you could be ripped off!
- Rob Carolus
Castle Rock, CO
Greg came out and did an excellent job in diagnosing our popping noises. The panels need to be braced and it took care of the issue. He also did a quick tuneup and the door is running smooth and quiet again. I would, and will, highly recommend this company!
- Bill Doyle
Castle Rock, CO
Great job! Used their service several times in last few years. Timely and efficient.
- Judy & larry Dietz
Castle Rock, CO
Amazing service! Greg arrived within 15 minutes of call to report broken garage door spring and trapped cars. He was prompt, courteous, efficient, forthright and completed the repair quickly so we could get out in time for an appointment. Thank you for the prompt response!
- Kathy North
Castle Rock, CO
I made an appointment to have my broken spring replaced and Dale and Bobby came out on a Sunday and fixed my springs and replaced the rollers. Dale and Bobby were great to deal with and I am telling everyone about them. They told me what I needed to fix and how much it was going to cost before they did anything. When they were done the door never worked so good and sounded so quiet. Thanks again guys you rock!!!
- Bj Gibbs
Castle Rock, CO
Tech. Greg did an outstanding job in every aspect: 1) He called and we agreed he could come EARLY! (not to explain why he'd be late like most places!) 2) He was personable and professional in his manner and assessment. 3) He told me the cost of what he would need to do to fix the problem, BEFORE he did the work. 4) He explained things I could do to keep my garage doors working well and quietly. An all around great experience! Precision is my new garage door company! Thanks Greg!
- Greg Bruce
Castle Rock, CO
Brillant!!
- Vic Goodiel
Castle Rock, CO
Greg was early, he did great work. He only did what was needed; no more, no less. Very professional and reasonable.
- Tijian Smith
Product:
Castle Rock, CO
Fast dispatch, on-time arrival, and quick repair!
- Jason Hoang
Castle Rock, CO
We were totally satisfied and will call again if we are ever in need of repairs or installation!! They responded the same day we contacted them and completed the service as well! Great job too!
- Sallie Daihl
Castle Rock, CO
Greg did an amazing job. Originally, I thought I needed a new garage door opener and a repair to the top panel of the garage door itself. Greg assessed what was wrong and just repaired the gears in the existing opener, fixed and reinforced the door and changed the rollers and saved me a couple of hundred dollars too. I whole heartily recommend Precision.
- Ken Walsh
Castle Rock, CO
Great company, Ben and his team are very driven and truly care about the customer experience.
- Cam Mclean
Castle Rock, CO
Called at 8pm and they were here at 8am the next day, fixed by 10:00am Couldn't ask for better service. Went above and beyond. Thanks
- Nick Frasersmith
Product:
Castle Rock, CO
I called as I had a broken spring. Excellent, courteous customer service. Our service tech, Greg, clearly explained pricing up front so I could understand my options. I would definitely recommend your service to neighbors and friends.
- Brian Gretz
Castle Rock, CO
The technician who performed the work on my garage door was Rick. He was professional, friendly, and on-time. The work he did (door panel replacement) reflected a high level of experience and dedication. Rick went above and beyond to provide same-day service as his schedule allowed on that very cold winter day. The price from Precision was also surprisingly affordable.
- JD Castle Rock
Product:
Castle Rock, CO
Service was prompt and professional and garage door is working great. Technician replaced steel center bearing as well which was a bit of a surprise when I saw it on the invoice, but he explained why and again was very professional a completed the job efficiently. I had mentioned the online coupon when I placed my order, then forgot to inform the technician who performed the service, however when contacting the offices at Precision Door they were exceptionally courteous and helpful in getting the adjustment made quickly.
- Jim Holdridge
Product:
Castle Rock, CO
Timeliness, courtesy was outstandind. A little pricier than other places
- Ron Kingery
Product:
Castle Rock, CO
We recently had both our garage door spring / motor replaced. The technician was informative, helpful, and went above and beyond to ensure we were adequately taken care of throughout the process. After the job was completed, he went through what changes were made, as well as how we can most effectively maintain our garage door equipment in the future. I would recommend Precision to anyone / everyone in Colorado !
- Kati Shenold
Product:
Castle Rock, CO
Rick did a great job of diagnosing our problem quickly and repairing for a modest amount. I would recommend Precision for any problems/maintenance you have on your garage door system.
- Roger Meyers
Product:
Castle Rock, CO
Great techs, great people, great service. Thanks guys!
- Darren Thompson
Castle Rock, CO
I would HIGHLY recommend Precision.
- Dan Schatz
Castle Rock, CO
I had Preision out to repair one of my garage doors that would not close or open properly. My technician arrived right on time and quickly diagnosed the problem. I loved how much he explained the problem. I learned a lot about maintaining my door in the future. I also felt the price was very fair for the repair.
- Timi Smith
Awesome, fast, friendly, affordable and knowledgeable. Just what you want.
- Chris Stockert