I found Precision Garage Door through Better Business Bureau directory to repair broken cables on a Saturday morning. To my surprise and delight they were able to send a technician (Tom Lathrop) on the same day. He arrived on time, assessed the situation and provided me with options. He was able to quickly replace all four pulleys as well as the cables. While he was there, I asked his opinion about the intermittent problems I had with the second garage door opener and the remote pad. He inspected it and showed me faulty circuit board as well as described my options ranging from replacing the circuit board to completely replacing the almost end-of-life opener. He completed the work in a timely manner in spite of the unplanned work on the second door.
Tom is very experienced and well informed on all garage door issues and options. He was able to answer all my questions, gave me very professional advice and provided me with options. He never came across as a sales person as he also told me about DIY options. Tom is very professional, honest, and courteous and you can trust his advice. People like him are hard to find these days in most industries involving service. I will gladly recommend him and the Precision Garage Door on any garage door repair or installation.
Garage Door Opener Repair
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