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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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My day started out a bit difficult with my garage door jamming when I tried to leave the house.
I called Precision and they dispatched Rob to my house within a few hours.
Rob evaluated my door problems and suggested a few paths I could take (everything from the "only what I absolutely must do" path to the "bring it completely back to new" path. I chose to bring both doors back to new with springs, cables, pulleys, rollers, etc. The difference was night and day! Rob did all the work faster than imaginable and the results were unbelievable - now, the only sound you can hear when my doors open and close are the openers! Quiet perfect operation without any odd movements or catches.
I now understand the name of the company - Precision Garage Door. That is exactly what you will get after they perform their work!
I called Precision and they dispatched Rob to my house within a few hours.
Rob evaluated my door problems and suggested a few paths I could take (everything from the "only what I absolutely must do" path to the "bring it completely back to new" path. I chose to bring both doors back to new with springs, cables, pulleys, rollers, etc. The difference was night and day! Rob did all the work faster than imaginable and the results were unbelievable - now, the only sound you can hear when my doors open and close are the openers! Quiet perfect operation without any odd movements or catches.
I now understand the name of the company - Precision Garage Door. That is exactly what you will get after they perform their work!
–
Steve Maynard
